Call Level Interface (CLI)
A de facto standard software API for SQL-based database management systems. The interface is part of what is referred to as the Common Application Environment, which is intended to be a wide standard for programming open applications, i.e. applications from different programming teams and different vendors that can interoperate in an efficient manner. The most widespread use of the CLI standard is as the basis of the ODBC (Open Database Connectivity) specification, which is widely used to allow applications to transparently access database systems from different vendors.
Client Server
Client-server is computing architecture which separates a client from a server, and is almost always implemented over a computer network.
Computer Supported Telecommunications Applications (CSTA)
An abstraction layer for telecommunications applications. It is independent of underlying protocols.
Computer Telephony Integration (CTI)
Computer telephony integration is technology that allows interactions on a telephone and a computer to be integrated or coordinated.
Content Management System
A Content Management System is a software system used for content management. This includes computer files, image media, audio files, electronic documents and web content. The idea behind a CMS is to make these files available inter-office, as well as over the web. A Content Management System would most often be used as archival as well.
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